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     Policy and Disclaimer Information

  • Policy on Scheduling, Payments, Missed Appointments, and Refunds
    When scheduling an in-person appointment your credit card information is required to hold your appointment. Your card will not be charged unless you do not show for your appointment or cancel/reschedule according to the 48-hour cancellation policy. Once your appointment time arrives you may pay by using Venmo, cash, or credit card (credit cards will incur a 3.75% fee). You are not required to use the same credit card that was used to hold the appointment. If you pay by check and there is an issue with the funds. The card used to hold your appointment will be used to cover the expense of the service and any other fees that may have occurred. 
  • When scheduling a phone reading or any other distance sessions, credit cards will be charged within 24 hours of scheduling (the aforementioned 3.75% fee is waived for distance sessions).  
  • Credits, Packages and Gift Certificates expire one year from the date of purchase or date of issued credit.
  • 48 Hour Cancellation Policy
    Rescheduling and cancellations 48 hours before the session time will incur no penalty. Cancellations within the 48 hours prior to the session will be charged the full amount of the session. This charge will be applied to the credit card used to hold the session. This policy pertains only to standard services (exceptions; events, private parties, galleries, etc., as they hold their own set of standards).
  • NO REFUNDS will be granted for canceled appointments. NO EXCEPTIONS WILL BE MADE. Please do not book an appointment if you do NOT intend to keep it.
  • All appointments are scheduled in EASTERN TIME (or the time zone in which the appointment will take place). It is the client’s responsibility to be available at the time of the appointment.
  • Not being available for a scheduled appointment forfeits the appointment. NO REFUND WILL BE GRANTED. NO EXCEPTIONS WILL BE MADE.
  • Rescheduling of an appointment is permissible 48 HOURS BEFORE the scheduled appointment, otherwise, NO REFUND WILL BE GRANTED, NO EXCEPTIONS WILL BE MADE and there will NOT be an opportunity to reschedule for the purchase. Please follow the instructions in your confirmation email to make changes to your appointment or email if you wish to reschedule your appointment.
  • We reserve the right NOT to offer appointments to certain individuals. ONLY in this situation will a full refund be returned to the purchaser.
  • Please understand that not showing for an appointment affects valuable appointment time, and is not fair to other clients who want an appointment.
  • No Reading Substitutes Policy
    Scheduled readings are not and cannot be substituted for payment made for any other purchase than the one paid for. Reading options cannot be altered, exchanged, or interchanged in any way and are considered separate reading purchases with separate payment fees applicable. All purchases are final.
  • Disclaimer:
    Psychic/Medium Readings are for guidance only. Nothing is 100% set in stone as everyone has free will and what you choose to do with the information, including any actions you take, is your personal responsibility and choice. All readings and questions answered should at no time be regarded as legal, medical, financial, psychological, or business facts and are subject to your own interpretation and judgment. For any such matter, you should seek advice from a relevant qualified expert. 
  • For legal reasons we have to advise that due to differing opinions regarding psychic ability, all services are offered for entertainment purposes only. 
  • You must be 18 years of age or older to receive individual services.
  • Deborah is not a licensed mental health counselor. She offers her years of education, training, and experience as a former qualified mental health professional working with individuals, children, and families, life experience, psychic/intuitive & mediumship abilities, and certification as a Reiki energy healer to be of service to others.  
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